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advice
Advice before purchase is essential. Without sound, knowledgeable and, above all, impartial advice, there is a high risk of buying the wrong equipment. Buying technical equipment is a matter of trust. Our advisory team provides expertise across all areas of ice cream equipment and production.
Some of our advisers have worked in the industry for over 30 years. Our ice cream training school instructors are also available for advice. Our experience with over 1,200 ice cream parlours and production businesses helps you avoid mistakes. We discuss your requirements based on your plans.
We are happy to help with your concept and planning. Once all factors and circumstances are clear, we recommend the best equipment and setup for you — at fair prices.
Shipping & delivery
Depending on the size of the order, delivery is handled by freight carriers or our own vehicles and staff. We deliver throughout Germany with fixed dates and pre-agreed times so you can plan reliably.
We charge transport and delivery at cost to keep machine and product purchases affordable for our customers. Ice cream equipment is usually delivered by one of our technicians so that a professional can commission the machines and equipment.
On request, we can also involve our ice cream training school instructors if you need recipes or training.
Payment methods
Payment terms depend on the order size and type of goods. Payment is usually made by bank transfer after invoicing. Any other arrangements are agreed in advance. The goods remain the property of Eistechnikcenter GmbH until paid for in full.
