Product Category
Product Title
Ice cream equipment service — your reliable service partner
Professional customer service is at the heart of our company philosophy. As a leading ice cream equipment supplier, we know that a low purchase price is welcome at the time of purchase, but the saving soon disappears if a technical problem cannot be repaired promptly. Trust over 35 years of experience in servicing ice cream machines and equipment.
Our service
at a glance
Our own refrigeration technicians & workshop
Specialists with years of experience in ice cream equipment
A spacious, modern workshop for professional repairs
Genuine ice cream machine expertise
Comprehensive diagnostics and lasting solutions
Extensive
Spare parts warehouse
Space planning and interior design
Integration of modern ice cream equipment
Workflow optimisation
Creating inviting customer areas
Nationwide technician network
Fast assistance from local service partners near you
A comprehensive network of qualified technicians
Service partners specialising in ice cream equipment
Service & availability
Customer-focused service
As operators of our own ice cream parlours, we know how important reliable support is. Our service promise to you:
Expert initial diagnosis by phone
Fast response to service requests
Your service hotline
Phone: +49 33 716 897 940
Monday–Sunday: 09:00–17:30
Expert advice on all technical questions
Prompt appointments for service and maintenance
Maintenance & prevention
Professional maintenance services
Prevention is better than repair. Our maintenance contracts help prevent costly breakdowns:
Regular inspection of your ice cream equipment
Professional cleaning and maintenance
Early detection of wear
Prompt appointments for service and maintenance
Flexible service: at your premises or in our workshop
Technical training
Put our expertise to work for your team:
Introduction to new machines
Basic maintenance and care
Fault diagnosis and troubleshooting
Hygiene and cleaning
Why choose our customer service?
Expertise from practice
As active operators of several ice cream parlours, we understand the challenges of daily operations. Our service is based on practical experience and technical expertise.
Our quality promise
Only original spare parts
Trained specialists
Transparent cost breakdowns
Warranty on repairs
Flexible maintenance options
