Soft serve machine

What after-sales service does Eistechnikcenter provide?

We remain your reliable partner after your purchase. Our service goes far beyond selling equipment.

Delivery and training: We agree a delivery date and train you on site in operation and cleaning so you can start immediately.

Promotional materials: We offer a range of pavement signs in different designs and colours to present your products effectively.

Technical support: Our team is available Monday to Saturday for maintenance agreements and spare parts. In an emergency, we can provide a replacement machine from our extensive hire fleet.

Soft serve machines – professional equipment for foodservice and catering

In an ice cream café, at a market or at an event, a Soft serve machine quickly turns fresh ingredients into creamy soft serve, reliably, hygienically and with consistent quality. If you want to buy a soft serve machine, we offer professional equipment for every application. From compact countertop models to powerful freestanding machines, there is a suitable option for every need.

The right soft serve machine for your business

Not every machine suits every business. Key factors include required servings per hour, available width, depth and height, and electrical power requirements in watts. Tank capacity in litres also matters, helping minimise refilling during service.

For high throughput and many daily customers, a freestanding soft serve machine offers greater capacity, stable cooling and a design suited to continuous operation. Smaller businesses and mobile operators often prefer more compact, flexible models.

Self-service machines for greater efficiency

Self-service machines let guests dispense their own soft serve without additional serving staff. This saves labour costs, increases throughput and creates an attractive customer experience. Such machines are particularly popular in self-service restaurants, petrol stations, bakeries and leisure facilities.

Soft serve machine housing materials and design

Appearance and material quality matter for commercial equipment, especially when a machine should attract customers at a busy location. Our self-service machines therefore come with eye-catching promotional wraps as standard, drawing attention from a distance and encouraging purchases.

On request, all soft serve machine models can be wrapped in your own branding. The machine becomes a consistent part of your visual identity, whether it is a standalone self-service unit or a classic countertop model. Its high-quality housing remains hygienic, durable and easy to clean.

Buy a soft serve machine – explore our range

Whether you are starting out or already run a foodservice business, we have a suitable machine. All units come from well-known manufacturers focused on durable technology and easy operation. Every ice cream maker in our range is carefully selected for professional use. Our models are designed for a short time to first dispensing so you can start quickly.

Browse our soft serve range and find the machine that suits your concept. We can answer questions about technical details, accessories and the right model for your business. Explore current offers and secure your new soft serve machine at the best price.

Silver or white soft serve machines – the right look for your counter

Alongside performance and equipment, housing colour affects how a machine fits your sales area. The product overview lets you filter versions: silver and white soft serve machines offer two different design directions.

Brushed silver stainless steel is a classic in open production areas. It complements refrigerated equipment, worktables and sinks, shows wear less clearly and signals professionalism. A white machine has a lighter appearance and suits bright interiors, bakery counters and frozen yogurt concepts.

Housing colour changes neither performance nor cleaning requirements. It determines whether the machine stands out or blends into the room. If you are unsure, compare both versions side by side in our showroom.

Location, connections and ventilation – for consistent ice cream

Many quality problems originate in the installation location. A soft serve machine releases heat during operation and needs unobstructed air intakes. Too close to a wall or oven, the condensing temperature rises, cooling performance falls and ice cream may dispense too soft.

Allow adequate clearance all around and keep ventilation grilles free of packaging. Check the power connection before delivery: larger models often require three-phase power with a dedicated protective device; extension leads and multi-socket adapters must not be used. Freestanding machines also need a level, load-bearing floor.

A well-ventilated location is the most economical protection for consistently firm ice cream.

The route to the counter matters too: measure doorways, steps and tight turns before buying. This avoids delivery-day surprises and ensures the machine can be placed where it generates the most sales.

Air or water cooling – which system suits your business?

Air-cooled machines are standard: no water connection is needed, placement is flexible and purchase costs are lower. Their limitations appear in small, poorly ventilated rooms or persistently high ambient temperatures.

Water-cooled versions operate steadily and much more quietly even at 35 °C in the sales area. They need a water inlet and drain, incur ongoing water costs and should be planned around local water hardness. In courtyard locations, basements or cramped snack bars, water cooling is often the only practical solution.

For stable ice cream consistency even on hot days, a water-cooled machine offers greater reliability.

If unsure, describe your room, available space, ventilation and expected output. We can then quickly narrow down suitable soft serve machines.

Calculate operating costs and payback realistically

The purchase price is only part of the calculation. Include electricity, ingredient costs per serving, cleaning products, maintenance and staff time. Comparing these costs shows the sales volume at which the machine pays its way.

For a simplified break-even sales threshold, divide the additional business's monthly fixed costs by the contribution margin per serving. This margin is the net selling price less variable costs such as mix, toppings, cups and sales-related expenses. The result is servings per month; divide again by actual selling days for servings per day. Fixed costs should include the instalment or depreciation allowance and other attributable costs. This calculation is a planning aid, not a promise of profit.

Consider the quieter season too. A machine offering milkshakes, matcha or frozen yogurt in winter can generate revenue year-round rather than only from May to September.

Plan ahead for wear parts, seals and accessories

Every machine working daily with dairy products has wear parts. Worn seals, O-rings, scrapers and dispensing tap seals can affect operation; costs and replacement intervals vary by model. Keep a small set of spare seals and suitable food-grade lubricant from the start.

A spare tank lid, cleaning brush set and sufficient products for interim and thorough cleaning are also useful. For high daily summer production, replace wear parts on a regular schedule rather than waiting for failure. This supports consistent overrun and stable texture.

For planned care, we recommend a maintenance agreement. The machine is inspected at set intervals, seals are replaced preventively and refrigeration is checked. This reduces failure risk and noticeably extends service life.

Frequently asked questions before buying

How long until the machine is ready? After filling and pre-cooling, the machine is ready to dispense within a few minutes, depending on the model.

Can I dispense two flavours and a twist? Yes. Twin-cylinder models offer two flavours plus a mixed serving, an easy way to provide three options without additional floor space or a second machine.

What happens if a fault occurs during the season? Contact technical service. If required, we can quickly provide a replacement from our hire fleet so sales continue and customers still get their ice cream.

How much ice cream can a machine make per hour? This depends on cylinder size and refrigeration capacity. Tell us about your busiest periods and we will match a machine to a realistic output.

Have more questions about our professional soft serve machines?

Contact us at any time.

Trust Eistechnikcenter and benefit from first-class service and decades of industry experience.

Arrange your consultation by calling +49 3371 68 97 940 or using our contact form.

Choose machines for bakeries, cinemas and leisure parks

In a bakery, space, operation alongside counter service and the all-day range matter. Cinemas and leisure parks depend on handling short, intense peaks and recovering refrigeration capacity. For a specific recommendation, we need your portion size, expected peak-hour sales and information about power and ventilation. Describe your needs and have models compared.